Privacy Policy
Last updated: July 1, 2026
Introduction
Heirchive takes your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our platform. We are committed to handling your data responsibly and in compliance with applicable privacy laws.
Information We Collect
We collect information you provide directly, such as your name, email address, and profile details when you create an account. We also collect the estate planning documents, beneficiary information, and personal data you enter into the platform. Additionally, we automatically gather usage data including IP addresses, browser type, device information, and interaction logs to operate and improve our service.
How We Use Your Information
We use your information to provide and maintain the service, generate documents based on your inputs, enable sharing features with people you designate, send account notifications, and improve our platform. We may use aggregated, anonymized usage data to analyze trends and guide product development. We do not sell your personal information to third parties.
How We Store and Protect It
Your data is stored on secure servers protected by industry-standard encryption both in transit and at rest. Access to your information is restricted to authorized personnel who need it to operate the platform. We conduct regular security reviews and monitor our systems for vulnerabilities. While no system is completely immune to breaches, we take reasonable technical and organizational measures to safeguard your data.
Sharing and Disclosure
We may share your information with service providers who help us operate the platform, such as cloud hosting and payment processing vendors. We may also disclose information when required by law, to protect our rights and safety, or in connection with a business transfer such as a merger or acquisition. You can share documents with other users through our platform features, but we do not share your data beyond what you explicitly authorize.
Data Retention
We retain your data as long as your account is active or as needed to provide services to you. If you delete your account, we will remove your personal information from our active systems within a reasonable period, though some data may persist in backups or logs for legal and operational purposes. You can request a copy of your data at any time through your account settings.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. You can update your account information, adjust notification preferences, and request account deletion through your settings. To exercise other data rights, contact us at support@heirchive.ai with your request. We will respond within the timeframes required by applicable law.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes through the platform or by email. Continued use after notice means you accept the updated policy. Check this page periodically for the latest version.
Contact
If you have questions or concerns about this privacy policy, contact us at support@heirchive.ai.